Scam alert
Thread poster: TargamaT team
TargamaT team
TargamaT team  Identity Verified
France
Local time: 18:37
Member (2010)
English to Arabic
+ ...
Oct 12, 2023

Scam job: https://www2.proz.com/translation-jobs/2042794

I noticed that I do not have the support tickets on my list...

This person sent me a file to translate that I found on Wikipedia and gave me double the amount that I requested...

I sent 2 tickets to the support but apparently, the system is not working!


Barbara Carrara
expressisverbis
 
Barbara Carrara
Barbara Carrara  Identity Verified
Italy
Local time: 18:37
Member (2008)
English to Italian
+ ...
Report it as scam Oct 12, 2023

Thanks for the alert.

TargamaT team wrote:
I sent 2 tickets to the support but apparently, the system is not working!


I cannot visualise the entire post because of language (and field, I suppose) restrictions.
BTW, have you tried reporting this as SCAM (bottom of the job post page), rather than raising a support ticket?
I did precisely that yesterday for another job post, and the ProZ staff reacted and acted very swiftly.


expressisverbis
Maria Teresa Borges de Almeida
 
TargamaT team
TargamaT team  Identity Verified
France
Local time: 18:37
Member (2010)
English to Arabic
+ ...
TOPIC STARTER
Scam reported... Oct 12, 2023

I reported the scam as you said, but the system is not working...

Barbara Carrara
expressisverbis
 
Barbara Carrara
Barbara Carrara  Identity Verified
Italy
Local time: 18:37
Member (2008)
English to Italian
+ ...
Grrr... Oct 12, 2023

TargamaT team wrote:

I reported the scam as you said, but the system is not working...


I've just alerted ProZ on your behalf. Let's see what happens.


expressisverbis
Maria Teresa Borges de Almeida
 
Yana Dovgopol
Yana Dovgopol
Local time: 19:37
SITE STAFF
Appropriate action has been already taken Oct 12, 2023

TargamaT team wrote:

Scam job: https://www2.proz.com/translation-jobs/2042794

I noticed that I do not have the support tickets on my list...

This person sent me a file to translate that I found on Wikipedia and gave me double the amount that I requested...

I sent 2 tickets to the support but apparently, the system is not working!


Hi TargamaT team,

Appropriate action has been already taken regarding the job posting.

Please submit a support request and provide more information and steps when you were reporting the job. This will allow the support team to check the system.

Thanks in advance.

Bests,
Yana


 
TargamaT team
TargamaT team  Identity Verified
France
Local time: 18:37
Member (2010)
English to Arabic
+ ...
TOPIC STARTER
Scam reported... Oct 12, 2023

Yana Dovgopol wrote:

Hi TargamaT team,

Appropriate action has been already taken regarding the job posting.

Please submit a support request submit a support request and provide more information and steps when you were reporting the job. This will allow the support team to check the system.

Thanks in advance.

Bests,
Yana


Hi Yana,

I reported the scam twice in the last 2 days, could you find that in your system?

Attached to the message is a snapshot, they are not showing in my list...


Barbara Carrara
expressisverbis
Maria Teresa Borges de Almeida
 
Yana Dovgopol
Yana Dovgopol
Local time: 19:37
SITE STAFF
Please submit a support request Oct 12, 2023



Hi Yana,

I reported the scam twice in the last 2 days, could you find that in your system?

Attached to the message is a snapshot, they are not showing in my list...



I am afraid I do not see recent support requests submitted from your profile. Please check "My requests" section. As there are different steps to report the spam please submit a support request and provide your full steps to test.

Thanks.

Bests,
Yana


 
TargamaT team
TargamaT team  Identity Verified
France
Local time: 18:37
Member (2010)
English to Arabic
+ ...
TOPIC STARTER
The system has bugs Oct 12, 2023

This is what I did twice, check your system please

Barbara Carrara
expressisverbis
Michele Fauble
Maria Teresa Borges de Almeida
 
Barbara Carrara
Barbara Carrara  Identity Verified
Italy
Local time: 18:37
Member (2008)
English to Italian
+ ...
Yana Oct 12, 2023

Yana,

I do not understand why you keep asking TargamaT team (sorry, I don't know the gentleman's name) to raise a support request after he's told you repeatedly that because of a bug in the system he cannot do that?

I've already raised a support request on his behalf, and warned Lucia as the Forum mod to draw her attention to this, so please get in touch with him via his profile page or whatever, and help him out with the issues he's currently having and has had for qu
... See more
Yana,

I do not understand why you keep asking TargamaT team (sorry, I don't know the gentleman's name) to raise a support request after he's told you repeatedly that because of a bug in the system he cannot do that?

I've already raised a support request on his behalf, and warned Lucia as the Forum mod to draw her attention to this, so please get in touch with him via his profile page or whatever, and help him out with the issues he's currently having and has had for quite some time, according to his latest forum posts.

Thank you.



Edited to correct a preposition.

[Edited at 2023-10-12 15:11 GMT]
Collapse


expressisverbis
Maria Teresa Borges de Almeida
 
Yana Dovgopol
Yana Dovgopol
Local time: 19:37
SITE STAFF
The support team did not have similar requests Oct 12, 2023

TargamaT team wrote:

This is what I did twice, check your system please


Hi TargamaT team,

The support team did not have similar requests and tickets are coming to the support system constantly.

I will contact you directly to test it.

Thanks.

Bests,
Yana


 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 17:37
Member (2007)
English to Portuguese
+ ...
I am curious to know... Oct 16, 2023

... was the problem solved? Was it really a bug or something completely different?

Barbara Carrara
 
Barbara Carrara
Barbara Carrara  Identity Verified
Italy
Local time: 18:37
Member (2008)
English to Italian
+ ...
Bots don't need thanks Oct 18, 2023

Maria Teresa Borges de Almeida wrote:

... was the problem solved? Was it really a bug or something completely different?


I wouldn't be surprised if this thread too was destined to oblivion, like many others in the fora.

A two-word reply from the topic starter and the ProZ mod would have sufficed, in my case.
No surprise, though, as people running the site and some of its users (present company excepted) seem to be more AI-oriented than anything else, and keep forgetting basic human courtesies.


Maria Teresa Borges de Almeida
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Lucia Leszinsky[Call to this topic]

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