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SDL Trados Studio 2009 not opening
Thread poster: Carolin Haase
Carolin Haase
Carolin Haase  Identity Verified
Germany
Local time: 06:17
English to German
+ ...
Oct 15, 2012

Hello,

when I try to open Studio it doesn't open - it tries, but then the window starts to shake and after a while I get the message : Studio not working.

Debugging doesn't help. I get the following message:

Beschreibung:
Stopped working

Problemsignatur:
Problemereignisname: APPCRASH
Application Name: SDLTradosStudio.exe
Application Version: 9.1.0.0
Application Timestamp: 4a1f5ee6
Fault Module Na... See more
Hello,

when I try to open Studio it doesn't open - it tries, but then the window starts to shake and after a while I get the message : Studio not working.

Debugging doesn't help. I get the following message:

Beschreibung:
Stopped working

Problemsignatur:
Problemereignisname: APPCRASH
Application Name: SDLTradosStudio.exe
Application Version: 9.1.0.0
Application Timestamp: 4a1f5ee6
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17932
Fault Module Timestamp: 50327672
Exception Code: e053534f
Exception Offset: 0000c41f
Betriebsystemversion: 6.1.7601.2.1.0.768.3
Gebietsschema-ID: 1031

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I have no idea what to do now. Can someone help, please?

Thank you! ▲ Collapse
 
Emma Goldsmith
Emma Goldsmith  Identity Verified
Spain
Local time: 06:17
Member (2004)
Spanish to English
Possible solution Oct 15, 2012

I don't know what your error message means at all, but if Studio won't open, then it's worth trying to delete 3 xml files that you'll find here:

C:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\9.1.0.0\
(for Win7 OS)

These are the files you need to delete:

BaseSettings.xml
Plugincache.xml
UserSettings.xml

Studio will recreate them when it opens, or rather, if it opens.

HTH,
Emma

Cristina Felipe Hormiga
 
Carolin Haase
Carolin Haase  Identity Verified
Germany
Local time: 06:17
English to German
+ ...
TOPIC STARTER
Thank you! Oct 16, 2012

I am going to try this!
 


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SDL Trados Studio 2009 not opening







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