Pages sur ce sujet:   [1 2] >
Poll: Have you ever raised your rates for a regular client?
Auteur du fil: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
COLLABORATEUR DU SITE
Aug 28, 2012

This forum topic is for the discussion of the poll question "Have you ever raised your rates for a regular client?".

This poll was originally submitted by Letra. View the poll results »



 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 22:35
Membre (2007)
anglais vers portugais
+ ...
Of course! Aug 28, 2012

I have been working as a full-time freelancer for over 30 years...

 
Alexandranow
Alexandranow  Identity Verified
Roumanie
Local time: 00:35
roumain vers anglais
+ ...
Only tried Aug 28, 2012

I tried several times, because my rates were very low, and I saw I barely survive. The translations were not easy, academic level, but each time I raised the topic, I got a no for reply, and the opportunity not to do the work...so after the third time, I gave up trying, for the client said if once more I try we will fight, and close the collaboration...

 
Christopher Schröder
Christopher Schröder
Royaume-Uni
Membre (2011)
suédois vers anglais
+ ...
Every year Aug 28, 2012

If they are regular, they must like you, so they should stomach a rate increase as long as you are reasonable.

 
Michael Harris
Michael Harris  Identity Verified
Allemagne
Local time: 23:35
Membre (2006)
allemand vers anglais
Yes Aug 28, 2012

I always weigh this up. I have extremely good customers where I have not asked to raise the price for quite a few years now because they are extremely good payers and really good to work with and in some cases, that is more important than "just money".

In other cases, also good customers, I have cautiously asked if I can increase my rates, and no problem at all.



@Alexandranow - They do not sound like such a good customer if they have that sort of attitude,
... See more
I always weigh this up. I have extremely good customers where I have not asked to raise the price for quite a few years now because they are extremely good payers and really good to work with and in some cases, that is more important than "just money".

In other cases, also good customers, I have cautiously asked if I can increase my rates, and no problem at all.



@Alexandranow - They do not sound like such a good customer if they have that sort of attitude, dont you have any other way of getting newer customer and tell them to, yes, well, you know what??
Collapse


 
neilmac
neilmac
Espagne
Local time: 23:35
espagnol vers anglais
+ ...
Yes Aug 28, 2012

Although they have to be dragged kicking and screaming into it...

 
Jennifer Forbes
Jennifer Forbes  Identity Verified
Local time: 22:35
français vers anglais
+ ...
In memoriam
Of course Aug 28, 2012

I've been a full-time freelance translator for over 20 years. It would be a sad state of affairs if I were still charging the same rate 20 or more years later with all the cost of living increases that have occurred during that time.
Good clients have never objected to an occasional and reasonable rise and continue to send me work with the same frequency, I'm happy to say.


 
John Cutler
John Cutler  Identity Verified
Espagne
Local time: 23:35
espagnol vers anglais
+ ...
Why wouldn't I? Aug 28, 2012

I made an agreement with my main direct client years ago that I would raise my rates based on the government's annual cost of living rates (always an increase). It occurs every January and they don't bat an eyelash about it.

 
Gudrun Wolfrath
Gudrun Wolfrath  Identity Verified
Allemagne
Local time: 23:35
anglais vers allemand
+ ...
Goes without saying Aug 28, 2012

Otherwise you would earn less every year due to inflation.

 
Anne Bohy
Anne Bohy  Identity Verified
France
Local time: 23:35
anglais vers français
Of course, but always in a targeted way. Aug 28, 2012

I raise my rates once in a while, not necessarily in January, actually mainly when I update my resume.
Once I've updated my rates, only new prospective customers see it, as I do not systematically upgrade the rates of my old customers. Which means that after a while, old customers get a nice rebate, compared to new customers (which I let them know, when I have the opportunity to).
Once the difference is too high, I may raise my rates, but I target one customer at a time, and did not
... See more
I raise my rates once in a while, not necessarily in January, actually mainly when I update my resume.
Once I've updated my rates, only new prospective customers see it, as I do not systematically upgrade the rates of my old customers. Which means that after a while, old customers get a nice rebate, compared to new customers (which I let them know, when I have the opportunity to).
Once the difference is too high, I may raise my rates, but I target one customer at a time, and did not get into trouble up to now.
If you have some really low paying clients, try to get new customers, and once in a while, target an old customer you could afford to lose, and raise your rates. Wish him good luck to find the same quality at a lower rate, and see what happens.
Collapse


 
Venkatesh Sundaram
Venkatesh Sundaram  Identity Verified
Inde
Local time: 03:05
allemand vers anglais
Yes but not as often as with others Aug 28, 2012

Most of the responses say yes - as I expected; and for essentially the same reason - increase in cost of living. z
Nevertheless 'good' clients who provide a reasonable amount of work regularly and pay promptly are quite obviously likely to get better rates; with the kind of inflation in my country one is tempted to raise ones rates at least twice a year just to keep up. This is not for the 'good' regular clients though
... See more
Most of the responses say yes - as I expected; and for essentially the same reason - increase in cost of living. z
Nevertheless 'good' clients who provide a reasonable amount of work regularly and pay promptly are quite obviously likely to get better rates; with the kind of inflation in my country one is tempted to raise ones rates at least twice a year just to keep up. This is not for the 'good' regular clients though
Just this morning I got a mail offering me work at a rate which I wouldn't have taken up even 10 years ago. I refused of course, but don't know whether to cry or...
As for colleagues who are unable to get their regular clients to give a reasonable increase even after several years, I do hope they are trying to get other clients as well. It would be quite sad if we language professionals are short changed in this manner.


Jenny Forbes wrote:

I've been a full-time freelance translator for over 20 years. It would be a sad state of affairs if I were still charging the same rate 20 or more years later with all the cost of living increases that have occurred during that time.
Good clients have never objected to an occasional and reasonable rise and continue to send me work with the same frequency, I'm happy to say.
Collapse


 
Suzan Hamer
Suzan Hamer  Identity Verified
Pays-Bas
Local time: 23:35
anglais
+ ...
You ask? Aug 28, 2012

Michael Harris wrote:


In other cases, also good customers, I have cautiously asked if I can increase my rates, and no problem at all.




We are self-employed business people. Surely we don't need to ask our clients if we can raise our rates... I just politely tell them a month or 2 in advance, that as of a certain date, my rate is going up.

No one has dropped me. In fact, no one has said anything at all. The just continue sending work.


 
Philippe Etienne
Philippe Etienne  Identity Verified
Espagne
Local time: 23:35
Membre
anglais vers français
Yes Aug 28, 2012

I have lost some customers, kept some, and got new ones at my new rate (or more, so that they stay on the same rate at my next rate increase).

My "oldest" agency client (12 years) has undergone maybe 5 increases, including FRF to EUR, the last of which was 1st July. They hadn't seen any increase for the past... 6 years!

I have the feeling that increasing rates just before the summer season makes the bad news easier to digest, because there is usually a shortage in trans
... See more
I have lost some customers, kept some, and got new ones at my new rate (or more, so that they stay on the same rate at my next rate increase).

My "oldest" agency client (12 years) has undergone maybe 5 increases, including FRF to EUR, the last of which was 1st July. They hadn't seen any increase for the past... 6 years!

I have the feeling that increasing rates just before the summer season makes the bad news easier to digest, because there is usually a shortage in translators, at least in my pair, and therefore less "alternatives" available.

Philippe
Collapse


 
Thayenga
Thayenga  Identity Verified
Allemagne
Local time: 23:35
Membre (2009)
anglais vers allemand
+ ...
Says it all. Aug 28, 2012

Jenny Forbes wrote:

I've been a full-time freelance translator for over 20 years. It would be a sad state of affairs if I were still charging the same rate 20 or more years later with all the cost of living increases that have occurred during that time.
Good clients have never objected to an occasional and reasonable rise and continue to send me work with the same frequency, I'm happy to say.


Though I've not been working as a freelancer for 20 years... yet.

All service providers (just think gas/gasoline stations) frequently raise their rates.... just like some supermarkets, e. g. four 5 - 10 cents' increases since January.

If the costs of living went down, I'd even consider lowering my rates, too.


 
Gennady Lapardin
Gennady Lapardin  Identity Verified
Russie
Local time: 00:35
italien vers russe
+ ...
yes, for rush job Aug 28, 2012

.

 
Pages sur ce sujet:   [1 2] >


To report site rules violations or get help, contact a site moderator:

Modérateur(s) de ce forum
Jared Tabor[Call to this topic]

You can also contact site staff by submitting a support request »

Poll: Have you ever raised your rates for a regular client?






Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

Buy now! »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »