Glossary entry (derived from question below)
English term or phrase:
1-year carry-in
English answer:
warranty - customer must bring the item back to a service center
Added to glossary by
Demi Ebrite
Oct 7, 2008 12:20
15 yrs ago
19 viewers *
English term
1-year carry-in
English
Law/Patents
Law (general)
It is covered by X’s Fast Warranty Service (2-year warranty in the EU, Norway and Switzerland (Collect & Return); other countries 1-year carry-in).
Change log
Oct 8, 2008 11:54: Demi Ebrite Created KOG entry
Responses
+7
26 mins
Demi Ebrite
United States
United States
Native in English
&
English
Works in field
United States
Related KudoZ points
:
40
Selected
customer must bring the item back to a service center
Carry-in means no delivery included, customer must bring the item back to a service center.
2 yr collect & return means shipping to and from included in warranty.
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Note added at 13 hrs (2008-10-08 01:24:16 GMT)
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Personal experience: LG cell phones have a 1 year collect and return policy under the insurance purchased with the phone - they sent the new phone, no postage cost to me, along with the receipt, the ship-back label (no cost to me) and a strip of tape to reseal the box to return the damaged phone to them.
Reference:
http://www.officetronics.com/3year-warranty-carryin-service-for-tvs-nonplasma-under-500-p-2800.html
http://www.saveonsamsung.com/Samsung_3_Year_Collect__Return_Extended_122323.html
Peer comment(s):
| agree |
orientalhorizon
2 mins
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Thank you, orientalhorizon.
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| agree |
MoiraB
: and much less long-winded than my explanation! ;-)
3 mins
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Thank you, Moira ~ I think we pressed the answer key at the same moment!
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| agree |
Jack Doughty
27 mins
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Thank you, Jack.
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| agree |
Alfa Trans (X)
1 hr
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Thank you, Marju.
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| agree |
Ken Cox
2 hrs
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Thank you, Ken.
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| agree |
Phong Le
12 hrs
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Thank you, Phong.
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| agree |
Gary D
: not on-site, return to sales counter
17 hrs
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Thank you, Gary.
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4 KudoZ points awarded for this answer.
Comment: "Thanks! Both answers are quite good."
+1
28 mins
for a period of 1 year, buyer is responsible for returning goods to vendor/manufacturer for repair
As opposed to the 'collect and return' option, which suggests that the vendor/manufacturer will collect and return any goods requiring repair, 'carry-in' seems to mean that the buyer is responsible for getting any goods requiring repair to the vendor/manufacturer. This could mean sending by mail or physically taking the goods there himself (more likely if you've bought something from a local store). It would seem logical that the buyer would also have to cover the cost of getting the goods back, or will simply go and collect them himself.
This site describes a 2-year carry-in performance guarantee for a small appliance:
Double the manufacturer warranty on your new appliance and get full coverage through the second year of ownership. This plan covers all parts and labor charges related to any fuctional service call during the coverage period. Simply carry-in your small appliance to any of our store locations and/or to a authorized service center.
http://www.warnersstellian.com/products/9604
This site describes a 2-year carry-in performance guarantee for a small appliance:
Double the manufacturer warranty on your new appliance and get full coverage through the second year of ownership. This plan covers all parts and labor charges related to any fuctional service call during the coverage period. Simply carry-in your small appliance to any of our store locations and/or to a authorized service center.
http://www.warnersstellian.com/products/9604
Note from asker:
| This answer is just as good as the other. Thanks! |
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